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Services Offered

Services Offered

New Mill Consultants can create a programme tailored to the needs of an organisation or group of residents. This includes:

  • Tours
  • Workshops
  • Presentations
  • One-to-One advice and guidance
  • Conferences
  • Peer Support
  • The services have been designed by professionals and experienced residents with some professional and voluntary help.

    Services can be arranged in any of the following areas:

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    1. Governance

  • How the main board can be organised and run for the maximum benefit of residents
  • Making sure non-resident board members are there to support and not oppose residents
  • Relationship between Chair and other board members and Senior Management Team
  • Developing a cohesive and responsive managing committee structure
  • Ensuring residents have the maximum opportunity for decision making
  • How to begin and organise a local Tenants and Residents Association or other local estate group
  • How to be a resident director of a Housing Association and what are the implications of this role for a local resident.
  • How to be a resident Chair of a Housing Association or other body and what are the implications for the local resident and the Association/body involved
  • Understanding board reports and reading in between the lines

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    2. Resident empowerment

  • How to develop resident involvement/control
  • Equipping residents to influence central government and other agencies
  • Supporting estate based resident groups
  • Training & equipping residents on one to one basis
  • Gaining respect from the “professionals”
  • Dealing with politicians

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    3. Neighbourhood Renewal

  • Share experience from the development of Neighbourhood Management model
  • Helping to get hold of the vital statistics
  • Formulating a neighbourhood management/development plan
  • Empowering the community to make it work
  • Developing community based neighbourhood management structures
  • Sharing information on Local Strategic Partnerships and how do residents get into and work with them
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    4. Levering in money

  • Working with statutory funders
  • Applying for and working with Innovation and Good practice grants
  • Funding bids to charitable foundations
  • Fundraising in the community
  • Working with the Neighbourhood Renewal Fund
  • Bidding for work

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    5. Research

  • Managing academic research
  • Active participation as opposed to meetings based participation
  • Looking into how an organisation learns
  • Understanding and working with Best Value reviews from a residents perspective
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    6. Partnership working

  • Managing the relationship with the local authority
  • Developing a relationship with other “regeneration” partners
  • Making sense of the Local Autority Structures
  • Working with like minded but different organisations i.e. Bromley by Bow Centre
  • Working with and involving faith groups
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    7. Stock transfer

  • Working with residents to understand the practicalities
  • Managing tenancy queries
  • Working with local residents on what will be delivered
  • Helping to empower residents through the transfer
  • Sharing information on the pitfalls
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    8. Community development

  • Helping to find information on funding community development
  • Where do you start – establishing priorities
  • Collecting and use demographic details
  • Engage the local community
  • Planning, building and running community centres
  • Developing a local programme
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    9. Employment & training

  • Developing Pathways to work
  • Developing relevant training programmes
  • Managing training programmes
  • Accessing life long learning
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    10. Youth development work

  • Heling to find available funds
  • Bidding for local authority youth work contract
  • Managing youth workers/youth centres
  • Engaging young people
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    11. Anti-social behaviour

  • Utilising acceptable behaviour contracts
  • Working with Youth Offending Team
  • Ensuring landlord action is effective
  • Bringing in the experts
  • Neighbourhood wardens – do they work
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    12. Major refurbishment programmes

  • Managing the master planning process
  • Getting residents involved right at the beginning
  • Making sure promises are delivered
  • The partnering process
  • Ensuring residents know what's going on
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    13. Publicity

  • Preparing presentations to other residents
  • Making the annual report relevant
  • Getting the message across
  • Resident news letters
  • What about non-English speakers
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    14. Personnel issues

  • Staff reviews
  • Managing recruitment to get the right person
  • Information sharing on legislation
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    15. Business Planning

  • Resident involvement in finance and audit committees
  • Balancing the books
  • Planning for the future

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